Forward-looking statements contained in this release relate to Vuzix Smart Glasses, ongoing certifications of this use case, our current and future business relationships and opportunities with Ricoh and TeamViewer and its customers and among other things the Company's leadership in the Smart Glasses and AR display industry. We look forward to working with TeamViewer to help them further expand their usage of our smart glasses going forward."Ĭertain statements contained in this news release are "forward-looking statements" within the meaning of the Securities Litigation Reform Act of 1995 and applicable Canadian securities laws. "They are lightweight, comfortable and completely wireless, making them ideal for product firms such as Ricoh, which has significant installation and servicing needs around the world. "Vuzix smart glasses are multifunctional in terms of how many ways they can offer value to a customer," said Paul Travers, President and Chief Executive Officer at Vuzix. As a result, Ricoh now considers them to also be an effective recruiting tool.
Ricoh stated that those who were interested in smart glasses were more likely to be suitable for employment with the firm. Furthermore, after participating in the internship, the number of students who wanted to join the company increased. More recently, Ricoh Japan introduced the use of Vuzix smart glasses in their internship program with the expectation that more students would participate in it because they were interested in using smart glasses. As a result, Ricoh has reported that its servicing times have been cut by two hours per case. The engineers on site, together with the many supporting engineers behind the scenes, could provide precise responses in real time. This allowed users to share more precise instructions. By placing a marker on the screen, the location in question could be tracked even if the camera direction was changed. The combined solution made it possible to view the equipment at the service location when needed and issue instructions via augmented reality from the office.
Ricoh started employing Vuzix M400™ smart glasses along with TeamViewer software in late 2020 and has scaled its usage in 20. When supporting conventional equipment such as copiers, printers, and multifunction printers, Ricoh needed to ensure a high level of customer satisfaction was maintained. Ricoh’s latest use of Vuzix smart glasses is within its internship program
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