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We’ve passed your info on to the relevant team, who are currently looking into it. However, no information on the estimated arrival date of a fix has been disclosed. The Spotify team officially confirmed that the reported issue has been escalated. If you are one of the users affected by the problem, for now you will have to settle for reducing the audio quality of your downloaded songs, while an official solution arrives. But, this is something that has yet to be confirmed. The above raises the suspicion that the issue on Spotify offline mode would be related to the audio quality of the songs. Basically, if you have the audio quality set to ‘very high’, you can try reducing it to ‘high’ or ‘normal’. Some users also report a workaround that could help. However, in some cases, around 10% of their downloaded songs could still be played normally. This problem would be affecting almost the entire user playlist. I click on any of these playlists to find a downloaded episode, and see a spinning wheel followed by an offline message. The same happens with the Your Episodes playlist where downloaded episodes are stored. When offline, the pages for the downloaded podcasts get stuck in a loading screen loop. I’m unable to find or listen to downloaded podcasts without an active data connection. Around 10% of my downloaded music doesn’t have this issue. I can stream no problem but as soon as I download it, the song won’t play. I’ve uninstalled and reinstalled app -Redownloaded to “very high” quality -reset my phone. My downloaded music won’t play, I’m a premium subscriber. All they get is a perpetual loading screen. Some Spotify users report that they cannot play previously downloaded music or podcasts ( 1, 2, 3, 4, 5, 6, 7, 8, 9).ĭownloaded songs aren’t playing offline for some on SpotifyĪccording to reports, even with a premium subscription to Spotify, it is not allowing some users to listen to the songs or podcasts they have downloaded. However, this feature would not be working well. So, you can listen those songs without internet connection. Spotify, the music streaming service, also allows you to download songs.
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